Care

HATS

Below are ways we recommend you to store your hat:

When storing on a shelf, it’s important to flip the hat upside down and store it on its crown, not its brim. Storing your hat on your brim for a long period of time will put pressure on the brim causing it to change from its original shape.
You can hang your hat on a nail on the wall, but we suggest covering the tip of the nail with a foam ball, so that the sharp tip of the nail does not damage your hat.

This is our suggested recommendation for storage. The boxes that we ship our hats in are designed with a protective ring that will support the brim of the hat evenly and allow the crown to be suspended, so the shape will maintain over time. Store the box in a cool dry place. Wool hats can be stored in plastic bags to protect them from dirt and dust. We strongly recommend that you do not put our Panama straw hats in a plastic bag, the lack of air dries the straw out and can cause it to break. Our hats are made from natural materials and can change color and shape if exposed to long periods of heat and moisture.

Do not store your hat in your car, the exposure to prolonged sunlight and heat will discolor and distort the shape

If your hat needs a little tune-up, take a soft bristled brush or lint roller to clean off hair or dust. When using a soft bristled brush, brush in small circular motions.

You may wipe small spots with a slightly damp white cloth. Do not use a cloth with dye, as the dye may transfer to the hat. For a small stain on felt hats, we recommend using a felt sponge to clean the spot.

For more severe stains, we suggest taking your hat to a local hat repair shop to professionally clean it.

If your wool hat gets wet, allow it to dry naturally, do not blow dry it. Avoid getting our Panama hats wet, the natural fibers will expand and distort the shape.


HAT CROWNS

Below are ways we recommend you to care your jewelry:

Taking care of your jewelry is essential to prevent damage. Here are some tips to get your pieces looking its best for longer:

Always put your jewelry on last when you are getting ready because perfume, aftershave, hairspray and other materials can reduce the jewelry’s brilliance.

Always take off your jewelry while doing exercise, washing up, cleaning, gardening or while doing any manual work.

Put away your jewelry when not being worn. We recommend a soft cloth pouch and wrapped individually. If you want to store your jewelry together, keep in mind that the pieces can’t touch or they may scratch each other. This is very important especially when travelling.

Keep your pieces away from extreme heat sources and bright sunlight. Avoid leaving pieces in humid areas like the kitchen or the bathroom as well.

Don’t use any harsh cleaning chemicals such as bleach or any product that contains ammonia as many gems will react badly with them.

Use a jewelry polishing cloth to clean your piece. Apply some mild soap and it to take away any accumulated dirt. After the item is cleaned, rinse it with water and dry it with a towel. Treat it delicately and avoid pulling.
Do not get wet. To waterproof it, maintain its shine and revive the color, apply colorless paste for leather. Leather may sag a bit.
Use a solution of warm water and detergent-free soap with a soft bristled brush. Then polish piece with a specialized cloth or a cleaning solution. Store pieces in soft cloth bags to prevent scratches. Be careful with prolonged chlorine or chemicals in cleaning products as they can harm gold jewelry.
Let your piece soak for a few moments in a solution of water and mild detergent or cleaning solution. Use a soft brush to gently scrub your piece. Place your jewelry back into the solution and then rinse in warm running water. Avoid radical temperature changes as they are dangerous. Blow the piece to remove any excess liquid and gently polish with a soft cloth.
Wipe your pearls with a soft cloth and clean them with a wet cloth if needed. Let them dry before storing. Store them flat and dedicate a space just for your pearls as they are prone to scratches.

"Elevating style, unveiling true beauty, arising curiosity, honoring women"

Rhada Studio is a high-end fashion brand with the mission of creating statements. We want to elevate today’s women’s confidence and make them spark with their own style through crafted-luxury hats and accessories.

Rhada means joy, and we believe that every hat has a spark of joy mixed with a touch of mysterious accent that makes every woman a traffic stopper; extremely attractive, surprising, and interesting to look at, someone who attracts everyone’s attention and looks like a living goddess.

With seasonal colors and styles, Rhada imposes trends - we don’t follow the rest -, we are a timeless and sophisticated brand that appreciates the beauty of the essence.

We want to make women feel unique, special, and confident... A real goddesses

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FAQ

Read our full Frequently Asked Questions section

If you still have questions, please write to: heyrhada@gmail.com

Shipping & Returns

DOMESTIC SHIPPING

Orders placed Monday-Friday before 12 PM EST will begin processing that day, excluding holidays, and will ship within 1-2 days. Orders placed after Friday at 12 PM EST will be shipped the following week. Once your order has shipped, you will receive a notification with a tracking number.

All orders are shipped via USPS standard shipping (tracked with signature release), unless otherwise specified. Please visit usps.com for local standard shipping times.

If you have questions about typical shipping times to your address, please email heyrhada@gmail.com for more information.  

EXCHANGES AND RETURNS 

If you would like to exchange or return (for store credit) an item purchased on www.rhadastudio.com, please send us an email to: heyrhada@gmail.com and do your return request in the link below:

This will be accepted only within 14 days of the delivery date. All returns must be shipped back to us within 7 days of the request approval. 

Orders may be returned for store credit only. We are unable to offer refunds. All orders from our SALE collection are FINAL SALE. All orders placed using a promotional code are FINAL SALE. The merchandise must be in its original condition with the original packaging. Items that have been worn are not eligible for exchange. Shipping and handling charges are non-refundable. The customer is responsible for return shipping costs. We reserve the right to refuse any returns which do not meet our policy agreement or are returned without written approval. If your returned item does not meet the above requirements, your merchandise will be shipped back to you at your expense. 

Exchanges must be sent via USPS, FedEx, or UPS. We recommend ensuring your shipment. We are not responsible for lost or damaged packages. Be sure to package exchanges in their original packaging. Items damaged from improper packaging will not be accepted. Once your package has been received, your store credit will be processed within 5 business days. 

DAMAGED/INCORRECT ITEMS

If you receive an item that is defective, damaged, or incorrect, you must notify us via email within three (3) business days of receiving the merchandise. We’ll email you a shipping label to return the merchandise. Once you receive the label, please return damaged items with the original box and packaging. A replacement will be sent, if available, upon receipt. Items damaged due to buyers’ negligence will not be accepted. All goods must be unworn in order for exchange or refund.

Care

This is our suggested recommendation for storage. 

Do not store your hat in your car, the exposure to prolonged sunlight and heat will discolor and distort the shape

Click here to read our full care guide.

Size Guide

Hats are measured by the inside circumference at the bottom of the hat's crown (the sweatband) and most often measured in centimeters. While hats may be sized according to their measurement, it is fairly common for women's hats to be sized based on average women's head sizes.

Read full guide